Help Centre

Subscription Renewal

Information on stopping the renewal of your active subscription

 

Overview

After the expiration of the term, the contract is extended by another package with the same conditions (units, period and price). 
If this is not desired by the user, the form to turn off auto-renewal can be filled in from the moment of conclusion of the contract until 7 days before the end of the contract period at the latest, thus preventing the subsequent extension. 
Otherwise, the teacher contract will be renewed for another package with the same conditions (units, period and price).

 

To request to stop the renewal of your active subscription, fill out and submit the sample 

stop renewal form.

 

 

If you would like to find more information about the renewal of your subscription, please visit our website by clicking here.